At Smarcomms, we're committed to your satisfaction. Here's what you need to know about our billing terms and guarantee:
💯 DELIGHT GUARANTEE
We’re committed to your success. Try our services with zero-risk. If you’re not happy with our work for any reason, let us know within 14 days of your first published post.
We’ll make it right. If we don’t, we’ll issue a full refund, no questions asked.
How does the Smarcomms' cancellation policy work
You may cancel or downgrade your plan anytime before your next billing date. However, we are unable to refund payments for services already rendered beyond the guarantee period.
What happens if there's a payment issue
If a payment fails, your service will be suspended until full payment is received. We do not prorate fees for suspension periods.
What about discounted plans
If you cancel a discounted plan, that specific discount will not be available upon re-subscription.
How to request a refund
For eligible refunds, please contact our customer support team. Refunds typically process within 3-7 business days depending on your payment card's bank.
We strive to provide top-quality social media management and ensure fair service for all our customers. If you have any questions, please don't hesitate to reach out.
🧡 Still have questions?
Our Live Support team is here for you 24 hours, Monday through Friday. Simply click the chat icon in the lower right corner of your screen to send us a message.