⚠️ Please note that we work on an advanced schedule to maintain our high-quality standards. We typically require 3-5 business days to process and integrate new ideas into our content pipeline.
At Smarcomms, we value your input and strive to make sharing content ideas a seamless experience. Our Customer Support team is your direct line to our Creative Team, ensuring your innovative concepts are communicated effectively and promptly.
How to submit your content ideas:
Reach out to our Live Support Team available 24 hours, Monday through Friday.
Explain your content idea in detail.
Provide any relevant context or inspiration.
Include supporting materials if available (e.g., images, documents).
For more extensive content requests:
Prepare your content: Gather all relevant information (events, testimonials, promotions, news, updates, or UGC).
Create a shared folder: Organize your content in a Google Drive folder (or equivalent like Dropbox or Box).
Share access: Grant EDIT privileges to your Smarcomms Content Creator.
Submit your request: Contact our Live Support Team.
Provide details: Include the shared folder link and any specific instructions.
What types of content can you request?
We encourage you to share ideas and materials for:
Events
Testimonials
Promotions
News updates
User-generated content (UGC)
Our team will ensure your ideas are immediately relayed to the Creative Team. They'll also guide you through any questions or clarifications needed to fully capture your vision.
🧡 Still have questions?
Our Live Support team is here for you 24 hours, Monday through Friday. Simply click the chat icon in the lower right corner of your screen to send us a message.