If your social media posts scheduled through Smarcomms aren't showing up as expected, follow these steps:
Check the Smarcomms Social Media Dashboard: Ensure your social media profiles are properly connected to the Social Media Dashboard.
Verify post approval: Confirm you've approved the posts for publication within the Smarcomms Social Media Dashboard.
Look for rejection notices: Occasionally, social platforms may reject posts. Check the Smarcomms Social Media Dashboard for any notifications.
Contact Smarcomms support: If the issue persists, please reach out to our Live Support Team for assistance.
What are common reasons for your social posts not being published
Unapproved content in the Smarcomms Social Media Dashboard
Disconnected social media accounts from Smarcomms
Technical issues with social platforms
Rare cases of content rejection by social networks
✅ Remember, no posts go live until you've given approval in the Smarcomms Social Media Dashboard.
🧡 Still have questions?
Our Live Support team is here for you 24 hours, Monday through Friday. Simply click the chat icon in the lower right corner of your screen to send us a message.