If you're having trouble accessing your Smarcomms Social Media Dashboard, follow these simple steps:
Step 1: Head to the Login Screen
Navigate to the Social Media Dashboard login screen.
Step 2: Click 'Reset your password?'
Look for the "Reset your password?" link just below the password field and click it.
Step 3: Enter Your Email Address
In the pop-up window, enter the email address associated with your account and click 'Reset Password'.
Step 4: Check Your Email
Open your email inbox and look for a message from Smarcomms or 'Cloud Campaign' (our software provider) containing a unique login link.
Step 5: Update Your Password
Once you're back in your account, go to your profile settings and update your password to something memorable but secure.
Important Notes:
Check your spam folder if you don't see the recovery email within a few minutes.
The recovery link is for one-time use and expires shortly after being sent.
Resetting your password doesn't affect your account data or settings.
🧡 Still have questions?
Our Live Support team is here for you 24 hours, Monday through Friday. Simply click the chat icon in the lower right corner of your screen to send us a message.