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How to regain access to the Client Portal?

Simple steps to log in to the Smarcomms Client Portal when you've forgotten your password.

If you're having trouble logging in to your Smarcomms Client Portal, follow these simple steps:

Step 1: Head to the Login Screen

Navigate to the Smarcomms Client Portal login screen.

Step 2: Enter Your Email Address

Type in the email address you used when you signed up for Smarcomms.

Step 3: Click 'Forgot Password?'

Look for the "Forgot Password?" link just below the password field and click it.

Step 4: Send a Recovery Link

Click the "Send Recovery Link" button on the next screen.

Step 5: Check Your Email

Open your email inbox and look for a message from Smarcomms containing a unique login link.

Step 6: Update Your Password

Once you're back in your account, go to your profile settings and update your password to something memorable but secure.

Important notes:

  • Check your spam folder if you don't see the recovery email within a few minutes.

  • The recovery link is for one-time use and expires shortly after being sent.

  • Resetting your password doesn't affect your account data or settings.

  • If you don't remember the email used when you subscribed, our support team will need to verify your identity in order to assist you.

🧡 Still have questions?

Our Live Support team is here for you 24 hours, Monday through Friday. Simply click the chat icon in the lower right corner of your screen to send us a message.

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